Returns Policy

We only accept returns for all products purchased from the www.dockatotmiddleeast.com online store within 7 days from the time of purchase. Returned products must be NEW, UNUSED and in their original packaging with ALL labels and hangtags still attached.

Please Note:

Opening a box to verify contents, size or colour does not disallow a return. Products showing signs of use or missing packaging or labels etc. are not considered new, and are thus non-returnable.
The condition and packaging of a returned product must be as it was when received, complete with all labels, original packaging and manual/instructions.
All return shipping charges and materials are your responsibility.
The original shipping charges are non-refundable.
If you refuse the delivery of a package, you will be charged for return shipping.
Refunds will be done only through the Original Mode of Payment and can take up to 7 days.
To arrange a return, kindly email dockatot.middleeast@kerma.ae

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